AUP

ClamHost Acceptable Use Policy

Acceptable Use Policy

ClamHost Acceptable Use Policy (“AUP”)

This AUP governs the use of ClamHost’s HOSTING service. Violation of this AUP may result in suspension or termination of your service. In the event of a dispute between you and ClamHost regarding the interpretation of this AUP, ClamHost’s interpretation, in its reasonable commercial judgment, shall govern. If you have any questions regarding this AUP, contact admin@clamhost.com.

  • Table of Contents
  • Offensive Content
  • Security
  • Bulk Commercial E-Mail
  • Unsolicited E-Mail
  • Material Protected by Copyright
  • Copyright Infringement Notice
  • Other
  • Disclaimer
  • **Internet Abuse**
  • **Newsgroup, Chat Forums, Other Networks**
  • Offensive Content
  • You may not publish or transmit via ClamHost’s service any content that ClamHost reasonably believes:
  • constitutes child pornography;
  • constitutes pornography;
  • is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;
  • is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
  • is defamatory or violates a person’s privacy;
  • creates a risk to a person’s safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
  • improperly exposes trade secrets or other confidential or proprietary information of another person;
  • is intended to assist others in defeating technical copyright protections;
  • clearly infringes on another person’s trade or service mark, patent, or other property right;
  • promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;
  • is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to ClamHost; or
  • is otherwise malicious, fraudulent, or may result in retaliation against ClamHost by offended viewers.
  • No Open Proxies or Public Proxies. No spam, and we, ClamHost reserve the right to terminate you with notice due to open proxies. It is illegal hosting in many states in the US. We thank you for the cooperation.
  • No CPU Miners, if we detect a VPS running miner(s) ClamHost WILL cap the CPU to avoid killing our I/O levels and killing CPU load.
  • Content “published or transmitted” via ClamHost’s service includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by ClamHost.

    Security
  • You must take reasonable security precautions. You must protect the confidentiality of your password, and you should change your password periodically.
  • Bulk Commercial E-Mail

    You must obtain ClamHost’s advance approval for any bulk commercial e-mail, which will not be given unless you are able to demonstrate all of the following to ClamHost’s reasonable satisfaction:

  • Your intended recipients have given their consent to receive e-mail via some affirmative means, such as an opt-in procedure;
  • Your procedures for soliciting consent include reasonable means to ensure that the person giving consent is the owner of the e-mail address for which the consent is given;
  • You retain evidence of the recipient’s consent in a form that may be promptly produced on request, and you honor recipient’s and ClamHost’s requests to produce consent evidence within 72 hours of receipt of the request.
  • The body of the e-mail must describe how the e-mail address was obtained, for example, “You opted in to receive this e-mail promotion from our Web site or from one of our partner sites,” and information on how to request evidence of the consent, for example, “If you would like to learn more about how we received your e-mail address please contact us at support@clamhost.com.
  • You have procedures in place that allow a recipient to easily revoke their consent – such as a link in the body of the e-mail, or instructions to reply with the word “Remove” in the subject line. Revocations of consent are honored within 72 hours, and you notify recipients that their revocation of their consent will be honored in 72 hours;
  • You must post an abuse@clamhost.com e-mail address on the first page of any Web site associated with the e-mail, you must register that address at abuse.net, and you must promptly respond to messages sent to that address;
  • You must have a Privacy Policy posted for each domain associated with the mailing;
  • You have the means to track anonymous complaints;
  • You may not obscure the source of your e-mail in any manner. Your e-mail must include the recipients e-mail address in the body of the message or in the “TO” line of the e-mail; and
  • You otherwise comply with the CAN SPAM Act and other applicable law.
  • These policies apply to messages sent using your ClamHost's service, or to messages sent from any network by you or any person on your behalf that directly or indirectly refer the recipient to a site hosted via your ClamHost's service. In addition, you may not use a third party e-mail service that does not practice similar procedures for all its customers.

    ClamHost may test and otherwise monitor your compliance with its requirements, including requesting opt-in information from a random sample of your list at any time.
    Unsolicited E-Mail

    You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it.

    You must comply with the rules of any other network you access or participate in using your ClamHost’s services.

    Material Protected by Copyright

    You may not publish, distribute, or otherwise copy in any manner any music, software, art, or other work protected by copyright law unless:

  • you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner;
  • you are otherwise permitted by established United States copyright law to copy the work in that manner.
  • ClamHost will terminate the service of repeat copyright infringers.

    Copyright Infringement Notice (Digital Millennium Copyright Act)

    If you believe your copyright is being infringed by a person using the ClamHost network, please send your written notice of copyright infringement to:

    ClamHost

    581 Greenhouse Rd

    Alvin, Texas 77511

    United States

    Your notice must include the following:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit ClamHost to locate the material;
  • Information reasonably sufficient to permit ClamHost to contact you, such as an address, telephone number, and, if available, an e-mail address;
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner’s agent, or the law;
  • A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Other

    You must have valid and current information on file with your domain name registrar for any domain hosted on the ClamHost network.

    Disclaimer

    ClamHost is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers’ activities and disclaims any responsibility for any misuse of the ClamHost network.

    Inquiries regarding this policy should be directed to abuse@clamhost.com

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